Total Property Solutions (TPS) is a full-service property management and contracting company established in 1992, serving Pleasant Hill, Walnut Creek, Concord, Antioch, and surrounding East Bay areas of California for over 33 years. Located at 171 Mayhew Way Suite 220, Pleasant Hill/Concord, CA 94523, phone (925) 256-1009, office hours Monday through Friday 9:00 AM to 5:00 PM. The company holds California Bureau of Real Estate License #1517058 and Contractor’s State License Board #905838, employing 11-50 professionals with estimated annual revenue of $5.8 million. TPS is led by Principal Hunter Miley with Property Manager Julie Scrabis, bringing over 70 years of combined experience in property management and contracting services. The company is dedicated, engaged, and willing to find solutions to meet property owners’ goals, understanding commercial and residential property owners’ concerns about trusting a management company with their investment properties. Total Property Solutions has an amazing team dedicated to property safety, upkeep, security, and profitability, providing one-stop service where a single phone call to TPS takes care of all home and office management and improvement needs. Whether clients are investors, realtors, homeowners, or renters looking for a new place to live, TPS provides comprehensive assistance. The company offers both full-service property management and flexible programs allowing owners to choose their level of involvement in tenant selection. Option 1: Have a real estate agent market the property while TPS completes background, credit, and employment checks, provides owner with information to pick the most qualified candidate, and assists with tenant move-in. Option 2: TPS advertises, shows the property, finds a tenant, completes all screening checks, gives owner information to select the candidate, and assists with move-in. Option 3: Owner advertises and shows property while TPS handles screening, provides information for owner selection, and assists with move-in. Option 4: Owner rents the property and TPS manages it for the lease term. As a technologically advanced company, TPS provides owners with 24/7 online access to all relevant property information including rent statements, maintenance statements, future concerns, tenant maintenance requests, and all correspondence between TPS, owners, and tenants. The company emphasizes customer service first, striving to keep current tenants in properties and paying rent on time through regular communication to identify and quickly solve any problems, making tenants’ rental experience as enjoyable as possible. Studies show that property management companies with high degrees of customer service experience up to 50% less turnover in rental properties. TPS provides comprehensive property inspections at the time of engagement, giving owners detailed reports showing deficiencies and small issues that might become larger problems in the future, with the goal of keeping properties in the best shape for the longest period to maximize rental income. The company reinspects properties to review any minor issues found in initial inspections. TPS uses highly rated contractors for all property work, with owners having online access to pictures of completed repairs to confirm quality. The company accepts multiple rent payment methods including online payments, money transfers, credit cards, personal checks, and cash, giving tenants convenient options for on-time payment. Total Property Solutions provides tenants with complete rundowns on how to use equipment in properties, teaching them everything from changing heating system filters to performing minor plumbing maintenance, preventing problems that might occur from unfamiliarity or neglect of property systems. The company was founded to supply high-quality, cost-effective, and technologically advanced property management services at reasonable prices, contrasting with competitors who charge close to 20% per year (one month rent plus 8-10% annually) while providing minimal benefit beyond rent collection and basic maintenance coordination. TPS has earned positive client reviews with owners praising them as the most professional property management company they’ve worked with, less expensive than competitors while providing more services, quickly renting properties (some in 3 days), maintaining properties for 5+ years with consistent occupancy, providing valuable online access to all information, and delivering inspections and condition reports that saved clients thousands in potential repair costs. Clients strongly recommend Total Property Solutions to anyone seeking a property management company that combines professionalism, technology, customer service, and value in the competitive East Bay California rental market.